DigitalImpact Anything less than perfection is a compromise

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There is no substitute for knowing an industry inside and out.

Organizations need to track competitive dynamics, regulatory changes, and advances in technology to compete and thrive in their sector. Our consultants draw upon years of direct, front-line experience as well as deep industry knowledge to ensure our clients' success.

Public-sector organizations around the world face important questions about how to fulfil their core mission, respond to political and environmental changes, and deliver services to citizens despite reduced budgets. To answer these questions, organizations must undertake rigorous strategic planning—a process that can be difficult, especially in the context of a diverse stakeholder environment with numerous and often divergent interests and priorities.

We focus on improving the efficiency of government institutions and aligning system incentives to prioritize the delivery of high-quality, high-value healthcare

For us this means to always:

• Put the client’s interest ahead of our own

  This means we deliver more value than expected. It doesn’t mean doing whatever the client asks.

• Behave as professionals

  Uphold absolute integrity. Show respect to local custom and culture, as long as we don’t compromise our integrity.

• Keep our client information confidential

  We don’t reveal sensitive information. We don’t promote our own good work. We focus on making our clients successful.

• Tell the truth as we see it

  We stay independent and able to disagree, regardless of the popularity of our views or their effect on our fees. We have the courage to invent and champion unconventional solutions to problems. We do this to help build internal support, get to real issues, and reach practical recommendations.

• Deliver the best of our firm to every client as cost effectively as we can

  We expect our people to spend clients’ and our firm’s resources as if their own resources were at stake.